Privacy Policy

Last updated: June 18, 2025

This Privacy Policy describes how Zdrowa Aura ("Website," "we," "us," or "our") collects, uses, and discloses your personal information when you visit the website, use our services, or make purchases at zdrowie-aura.pl ("Website"), and in other interactions with our services (collectively, the "Services"). "You" and "Your" refer to the user of the Services, whether you are a customer, a visitor, or another person whose data we collect under this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time, including to reflect changes in our practices, legal requirements, or operational requirements. The current version will be posted on the Website with a new "Last Updated" date.

How We Collect and Use Personal Data

• To provide the Services, we collect personal data from various sources, depending on how you use our Site. This data may be used to:
• communicate with you,
• fulfill orders, payments, and deliveries,
• improve the functionality of the Site,
• comply with legal requirements,
• protect the rights of our company and users.
• Data Collected Directly from You
• We may collect the following information:
• contact information: first name, last name, address, telephone number, email address,
• order information: billing address, delivery address, payment information,
• account information: login, password, security questions,
• information from customer service contacts (e.g., message content).

Service Usage Data

We automatically collect technical data regarding your use of the Site, such as your IP address, browser type, device information, and site interactions. We use cookies and similar technologies for this purpose.

Data from Third Parties

We may receive data from business partners and service providers (e.g., courier companies, payment systems, e-commerce platforms). We treat all data from third parties in accordance with this Policy.

Purpose of Data Processing

We use your data for purposes such as:

fulfilling orders and deliveries, handling returns and complaints, sending marketing communications and newsletters (if you have consented), protecting against fraud and ensuring the security of the site, improving customer service and the shopping experience.

Cookies

We use cookies to ensure the proper functioning of the site, analyzing traffic, and customizing content. You can manage cookies in your browser settings, but disabling them may affect the functionality of some site features.

Sharing Personal Data

We may disclose your data to:

service providers (payments, customer service, data storage, delivery), marketing partners (if you have consented), in response to legal obligations (subpoenas, court orders), in the event of a company reorganization or sale.

We do not sell personal data and do not use it for profiling without your consent.

User-Generated Data

Reviews and content posted publicly on the Website are available to all users. We are not responsible for their use by third parties.

Child Protection

The Services are not intended for children. We do not knowingly collect data from persons under 16 years of age.

Data Security and Retention Period

We employ security measures, but no solution guarantees 100% protection. We retain data for as long as necessary to provide services, comply with legal requirements, or resolve complaints.

Your Rights

Depending on your place of residence, you may have the right to:

• access your data,
• correct or delete it,
• object to processing,
• data portability,
• withdraw consent to marketing.

Contact us to exercise these rights.

Complaints

If you believe we are processing your data unlawfully, please contact us or file a complaint with your local data protection authority.

International Data Transfer

Your data may be processed outside the EU, but we use appropriate safeguards (e.g., Standard Contractual Clauses).

Contact

For privacy matters, please contact us:
📧 kontakt@zdrowa-aura.com